Start Over?×

Are you sure you want to start over? All current progress will be lost.

Start Over?×

Are you sure you want to start over? All current progress will be lost.

You get in your car, ready to set out wherever you need to go, much like you do every day. But today is different. When your turn the key, your car won't start. What do you do?

  • A. Panic?
  • B. Cancel the entire day?
  • C. Go online and use our vehicle diagnostic center to figure out what's wrong?

If you said C, you'd be correct. When your car gives you troubles, don't wonder what's wrong. Find the probable cause with our online vehicle diagnostic center. Enter your vehicle's year, make, and model to get started. Next, answer a few questions about what you're experiencing (like your car not starting, you're hearing a strange sound, smelling something unusual, or seeing a light on). That's it. You'll receive a diagnosis based on the symptoms you pick. Use that diagnosis to schedule your appointment with us and get your car problems fixed right away.

This fast, FREE tool is available 24/7 for you to use at your convenience. The next time trouble strikes, ease your worry with our vehicle diagnostic center. Enter your make and model to begin.

Select Your Vehicle Year, Make, Model, and Option:


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10232 Kingston Pike,
Knoxville, TN 37922
Fax: (865) 693-8524
5001 Kingston Pike,
Knoxville, TN 37919
Fax: (865) 584-0352
3530 N Broadway,
Knoxville, TN 37917
Fax: (865) 687-5620
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